Privacy and Cookie Policy

UP, bridge the gap ( AAEON Europe B.V. )
Privacy Policy & Cookies

Aaeon Commitment to Data Privacy Protection
Protecting the security and privacy of your personal data is important to Aaeon; therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We hope the policy outlined below will help you understand what data Aaeon may collect, how Aaeon uses and safeguards that data and with whom we may share it.

Personal data
Through our Web sites (,,, and other sites owned by AAEON), Aaeon will not collect any personal data about you (e.g. your name, address, telephone number or e-mail address), unless you voluntarily choose to provide us with it (e.g. by ordering, registration, survey, inquiry), respectively, provide your consent, or unless otherwise permitted by applicable laws and regulations for the protection of your personal data.

Purpose of Use
When you do provide us with personal data, we usually use it to respond to your inquiry, process your order or provide you access to specific information or offers. Also, to support our customer relationship with you:

· we may store and process personal data and share it with our worldwide affiliates to better understand your business needs and how we can improve our products and services; or

· we (or a third party on our behalf) may use personal data to contact you about a Aaeon offer in support of your business needs or to conduct online surveys to understand better our customers' needs.

If you choose not to have your personal data used to support our customer relationship (especially direct marketing or market research), we will respect your choice. We do not sell or otherwise market your personal data to third parties, except to Aaeon affiliates.

Purpose Limitation
Aaeon will collect, use or disclose personal data supplied by you online only for the purposes disclosed to you, unless the disclosure:

· is a use of the personal data for any additional purpose that is directly related to the original purpose for which the personal data was collected,

· is necessary to prepare, negotiate and perform a contract with you,

· is required by law or the competent governmental or judicial authorities,

· is necessary to establish or preserve a legal claim or defense,

· is necessary to prevent fraud or other illegal activities, such as willful attacks on Aaeon information technology systems.

Through your use of telecommunications services to access our Web sites, your communications data (e.g. Internet protocol address) could conceivably relate to personal data. To the extent that there is a compelling necessity, the collection, processing and use of your communications data will occur and will be performed in accordance with the applicable data privacy protection legal framework.

Non-Personal Data Collected Automatically
When you access our Web sites, we may automatically (i.e., not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the Web site from which you came, number of visits, average time spent on the site, pages viewed). We may use this data and share it with our worldwide affiliates to monitor the attractiveness of our Web sites and improve their performance or content.

Aaeon will not knowingly collect personal data from children without insisting that they seek prior parental consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental consent pursuant to local law and regulations or to protect a child. The definition of "child" or "children" should take into account applicable laws as well as national and regional cultural customs.

To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access. Aaeon uses technical and organizational security measures.

Links to Other Web Sites
Aaeon Web sites contain links to other Web sites. Aaeon is not responsible for the privacy practices or the content of other Web sites.

Questions and Comments
Aaeon will respond to reasonable requests to review your personal data and to correct, amend or delete any inaccuracies. If you have any questions or comments about the Aaeon Data Privacy Protection Policy (e.g. to review and update your personal data), please click on "Contact" and send us your questions and feedback. As the Internet matures, so will our Data Privacy Protection Policy. We will post changes to our Data Privacy Protection

"Cookies" - Information Stored Automatically on Your Computer

When you view one of our Web sites, we may store some data on your computer in the form of a "cookie" to automatically recognize your PC next time you visit. Cookies can help us in many ways, for example, by allowing us to tailor a Web site to better match your interests or to store your password to save you having to re-enter it each time. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer's hard drive, block all cookies or to receive a warning before a cookie is stored. We distinguish three types of cookies:

Permanent cookies:
By means of a permanent cookie you are recognized as you re-visit our Web site. Like this the Web site can be tailored to your needs, based on your preferences. Also, if you have already given consent for setting cookies before, we can remember this by means of a cookie. Like this you will not have to repeat your preferences again. We consider permanent cookies as functional cookies. If you wish, you can delete these cookies in your browser settings.

Session cookies:
By means of a session cookie we can see which parts of the Web site you have seen during this visit session. Like this we can better adjust our services to the surfing behaviour of our Web site’s visitors. These functional cookies are automatically deleted when closing your browser.

First party tracking cookies (cookies set by Aaeon)
With your permission we set a cookie on your device that can be called upon as soon as you visit a Web site in our network. Like this we can learn which other Web sites in our network you have visited besides the Web site you are currently visiting. The profile that is build this way is not linked to your name, address, e-mail address and such

Activating, de-activating and deleting cookies
More information on how to activate, de-activate and/or delete cookies, you may find in the instructions and/or Help-function of your browser or by clicking one of the icons below.

Chrome - Firefox - IE - Opera - Safari

Use of Social Media buttons
In our Web sites you may find buttons to promote (Like) and share Web pages (Tweet) in Social Networks such Facebook and Twitter. These buttons operate by means of pieces of code, originating from Facebook and/or Twitter itself. By means of these pieces of code cookies are being set. We can not influence this. Please read Facebook’s and Twitter’s Privacy Statements in order to find out what they do with your data that is collected this way. Please notice that these Privacy Statements are subject to regular change and are updated on a regular basis. The information gathered this way is anonymised as much as possible. The collected data is transferred to – and stored by Facebook and Twitter – servers in the Unitated States. Twitter en Facebook state that they comply to the Safe Harbor Principles. The Safe Harbour Principles are designed to prevent accidental information disclosure or loss. This means there is a suitable level of protection for processing possible personal data.

Right to review and correct - or removal of – your data
You have the right to ask for review, correction or removal of your data. You may do so by requesting this via our Contact email ( order to avoid abuse we may ask you to identify yourself adequately. When requesting such a review of personal data linked to a cookie, you need to send us a copy of this cookie as well. You may find this copy in your browser settings menu.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.
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